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Ordering
7
How do I place an order?
Can I cancel my order?
Has my order been processed?
When will I receive my order confirmation?
Can I make a change or addition to my order?
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Top 5 Customer Support
4
Where are my goods?
Has my order been processed?
How do I make a return?
How do I make a claim?
Delivery
5
When will I receive my order?
What should I do if my product arrives damaged?
What happens if I don't collect my package?
Can you deliver outside the UK / Europe?
How do you deliver my order?
Payment & Invoice
5
What payment methods do you offer?
What happens to my invoice when I make a return?
When is the money deducted from my card?
How and when will I receive my invoice?
Can I have a receipt for my purchase?
Return
5
How do I make a return?
How do I make an exchange?
I have not received my refund yet.
What applies with purchase on approval?
Who pays the return shipping on purchase on approval?