Support

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Ordering 7

• How do I place an order?
• Can I cancel my order?
• Has my order been processed?
• When will I receive my order confirmation?
• Can I make a change or addition to my order?

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Top 5 Customer Support 4

• Where are my goods?
• Has my order been processed?
• How do I make a return?
• How do I make a claim?

Delivery 5

• When will I receive my order?
• What should I do if my product arrives damaged?
• What happens if I don't collect my package?
• Can you deliver outside the UK / Europe?
• How do you deliver my order?

Payment & Invoice 5

• What payment methods do you offer?
• What happens to my invoice when I make a return?
• When is the money deducted from my card?
• How and when will I receive my invoice?
• Can I have a receipt for my purchase?

Return 5

• How do I make a return?
• How do I make an exchange?
• I have not received my refund yet.
• What applies with purchase on approval?
• Who pays the return shipping on purchase on approval?